A fix has been implemented and we are monitoring the results.
Posted Mar 25, 2024 - 21:09 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 25, 2024 - 20:54 UTC
Investigating
We are observing a high number of failed requests to the ShotGrid service which may impact transcoding for some clients. Email notifications may also be delayed. This issue is under investigation.
Posted Mar 25, 2024 - 20:36 UTC
This incident affected: Flow Production Tracking, Transcoding Service, and Notification Service.