Shotgun Software Status

All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun Operational

Transcoding Service Operational

Notification Service Operational

Webhook Service (beta) Operational

Account Center Operational

Help Center Operational

Public Website Operational

Shotgun Trials Operational

Shotgun Community Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 7, 2021

No incidents reported today.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

Degraded transcoding performance

Resolved - This incident has been resolved.
Apr 28, 14:44 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 14:06 UTC

Identified - We identified that only very few media transcode jobs are affected by the issue. We are working on a fix.
Apr 28, 13:33 UTC

Investigating - The Shotgun Transcoding service is currently degraded. Users may experience longer than usual transcode times. We are currently investigating this issue.
Apr 28, 13:18 UTC

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.