All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
CDN ? Operational
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Shotgun Trials ? Operational
Shotgun Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Past Incidents
Feb 16, 2020
No Downtime - All Hosted Sites Minor Maintenance
Completed - The scheduled maintenance has been completed.
Feb 16, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 14:00 UTC
Scheduled - We will upgrade some infrastructure software components. We don't expect downtime but there is a small risk that downtime will be required, please plan accordingly.

This maintenance is mandatory for all sites.
Feb 14, 14:00 UTC
Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Upgrade - All Hosted Sites: 8.9.0.3425
Completed - The scheduled maintenance has been completed.
Feb 13, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 13:00 UTC
Scheduled - We will be deploying Shotgun 8.9.0.3425 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Detailed Schedule
Duration: 0.5 h
UTC: Thursday, Feb 13, 1300
Feb 12, 21:18 UTC
No Downtime - All Hosted Sites Minor Maintenance
Completed - The scheduled maintenance has been completed.
Feb 13, 11:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 11:50 UTC
Scheduled - We will upgrade some infrastructure software components. No downtime is expected during the maintenance but some requests may punctually fail.

This maintenance is mandatory for all sites.
Feb 13, 11:46 UTC
Service Degradation - Shotgun
Resolved - This incident has been resolved.
Feb 13, 10:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 13, 10:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 13, 09:46 UTC
Investigating - We are observing a high number of failed requests to the Shotgun service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Feb 13, 09:38 UTC
No Downtime - All Hosted Sites Minor Maintenance
Completed - The scheduled maintenance has been completed.
Feb 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 09:00 UTC
Scheduled - We will upgrade some infrastructure software components. No downtime is expected during the maintenance but some requests may punctually fail.

This maintenance is mandatory for all sites.
Feb 12, 14:57 UTC
Feb 12, 2020

No incidents reported.

Feb 11, 2020
Upgrade - All Hosted Sites: 8.9.0.3400
Completed - The scheduled maintenance has been completed.
Feb 11, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 13:00 UTC
Scheduled - We will be deploying Shotgun 8.9.0.3400 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Detailed Schedule
Duration: 0.5 h
UTC: Tuesday, Feb 11, 1300
Feb 10, 20:30 UTC
Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.

Feb 6, 2020
Upgrade - All Hosted Sites: 8.9.0.3374
Completed - The scheduled maintenance has been completed.
Feb 6, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 13:00 UTC
Scheduled - We will be deploying Shotgun 8.9.0.3374 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Detailed Schedule
Duration: 0.5 h
UTC: Thursday, Feb 6, 1300
Feb 5, 21:07 UTC
Feb 5, 2020

No incidents reported.

Feb 4, 2020
Upgrade - All Hosted Sites: 8.9.0.3346
Completed - The scheduled maintenance has been completed.
Feb 4, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 13:00 UTC
Scheduled - We will be deploying Shotgun 8.9.0.3346 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360041737914-8-9-Release-Notes#8_9_0_3346

Detailed Schedule
Duration: 0.5 h
UTC: Tuesday, Feb 4, 1300
Feb 3, 20:48 UTC
Feb 3, 2020

No incidents reported.

Feb 2, 2020

No incidents reported.

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