All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Uptime over the past 90 days. View historical uptime.
Shotgun ? Operational
Transcoding Service ? Operational
CDN ? Operational
90 days ago
99.95 % uptime
Today
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Shotgun Trials ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Help Center Uptime
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Public Website Uptime
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Account Center Uptime
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Past Incidents
May 24, 2019

No incidents reported today.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019
Upgrade - All Hosted Sites: 8.3.0.0
Completed - The scheduled maintenance has been completed. Users may need to log back into their Shotgun account. Release notes are available here:
https://support.shotgunsoftware.com/hc/en-us/articles/360022579474-8-3-Release-Notes
May 21, 18:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 10:00 UTC
Scheduled - We will be deploying Shotgun 8.3.0.0 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360022579474-8-3-Release-Notes

Detailed Schedule
Duration: 6 hours
UTC: Tuesday, May 21st, 10:00
AEDT: Tuesday, May 21st, 21:00
JST: Tuesday, May 21st, 19:00
CST: Tuesday, May 21st, 18:00
IST: Tuesday, May 21st, 15:30
GMT: Tuesday, May 21st, 10:00
EDT: Tuesday, May 21st, 06:00
PDT: Tuesday, May 21st, 03:00
May 20, 20:18 UTC
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019
No Downtime - All Hosted Sites Minor Maintenance
Completed - The scheduled maintenance has been completed.
May 18, 13:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 13:43 UTC
Scheduled - We will upgrade some infrastructure software components. No downtime is expected during the maintenance but some requests may punctually fail.

This maintenance is mandatory for all sites.
May 18, 13:42 UTC
May 17, 2019
No Downtime - All Hosted Sites Minor Maintenance
Completed - The scheduled maintenance has been completed.
May 17, 16:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 16:00 UTC
Scheduled - We will upgrade some infrastructure software components. No downtime is expected during the maintenance but some requests may punctually fail.

This maintenance is mandatory for all sites.
May 17, 15:58 UTC
May 16, 2019

No incidents reported.

May 15, 2019
TLS 1.0/1.1 Deprecation
Completed - The scheduled maintenance has been completed.
May 15, 15:00 UTC
In progress - The enforcement of TLS 1.2 has started.
May 15, 12:45 UTC
Scheduled - We will be enforcing TLSv1.2 as the accepted secure protocol for all connections to Shotgun hosted sites starting May 15, 2019. This work will prevent tools that use older versions of Python from connecting to Shotgun. Web access to Shotgun will remain unaffected using all modern browsers.

You can see our full announcement here: https://support.shotgunsoftware.com/hc/en-us/articles/360020119213

This enforcement is mandatory for all sites.
May 8, 22:34 UTC
May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

May 10, 2019

No incidents reported.

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