All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
CDN ? Operational
90 days ago
100.0 % uptime
Today
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Shotgun Trials ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
New IP addresses Mar 15, 15:26-15:27 UTC
Scheduled - New IP addresses will be introduced for the Shotgun Service starting March 15th. New IPs are also being introduced for our Web Acceleration Service. System administrators should update any network restriction systems they have in place (proxies, firewall, gateways, etc.) that are limiting traffic to the internet.
See Shotgun Support for all the details of the new IP addresses that will be introduced: https://support.shotgunsoftware.com/hc/en-us/articles/360018114334
Feb 19, 15:28 UTC
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Help Center Uptime
Fetching
Public Website Uptime
Fetching
Account Center Uptime
Fetching
Past Incidents
Mar 24, 2019

No incidents reported today.

Mar 23, 2019

No incidents reported.

Mar 22, 2019
Resolved - This incident has been resolved.
Mar 22, 21:01 UTC
Monitoring - Current waiting time is under 10 min. The service should be back to normal performance shortly.
Mar 22, 20:16 UTC
Update - The Shotgun legacy Transcoding service is currently degraded due to load. Users may experience longer than usual transcode times, current waiting time is 45 minutes.
Mar 22, 19:10 UTC
Identified - The Shotgun legacy Transcoding service is currently degraded due to load. Users may experience longer than usual transcode times, current waiting time is 30 minutes.
Mar 22, 17:36 UTC
Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019
Completed - The scheduled maintenance has been completed.
Mar 19, 17:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 17:45 UTC
Scheduled - We will be updating the Shotgun Account Center. https://account.shotgunsoftware.com will be temporarily unavailable.
Mar 19, 17:42 UTC
Mar 18, 2019
Completed - The scheduled maintenance has been completed. Users may need to log back into their Shotgun account.

Release notes are available here:
https://support.shotgunsoftware.com/hc/en-us/articles/360016376154-8-1-Release-Notes
Mar 18, 16:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 15:00 UTC
Scheduled - We will be deploying Shotgun 8.1.2.2 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360016376154#8_1_2_2

Duration: 1 h
UTC Wed Mar 18th, 15:00
Mar 18, 14:28 UTC
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
Completed - The scheduled maintenance has been completed. Users may need to log back into their Shotgun account. Release notes are available here:
https://support.shotgunsoftware.com/hc/en-us/articles/360016376154-8-1-Release-Notes
Mar 13, 15:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 15:00 UTC
Scheduled - We will be deploying Shotgun 8.1.2.1 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360016376154-8-1-Release-Notes

Detailed Schedule
Duration: 1 h
UTC Wed Mar 13th, 15:00
Mar 13, 14:30 UTC
Mar 12, 2019
Completed - The scheduled maintenance has been completed. Users may need to log back into their Shotgun account. Release notes are available here: https://support.shotgunsoftware.com/hc/en-us/articles/360016376154-8-1-Release-Notes
Mar 12, 14:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 10:00 UTC
Scheduled - We will be deploying Shotgun 8.1.2.0 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360016376154#8_1_2_0

Detailed Schedule
Duration: 6 h
UTC: Tuesday Mar 12th, 10:00
AEDT: Tuesday Mar 12th, 21:00
JST: Tuesday Mar 12th, 19:00
CST: Tuesday Mar 12th, 18:00
IST: Tuesday Mar 12th, 15:30
GMT: Tuesday Mar 12th, 10:00
EDT: Tuesday Mar 12th, 06:00
PDT: Tuesday Mar 12th, 03:00
Mar 11, 20:39 UTC
Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.