All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
CDN ? Operational
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Shotgun Trials ? Operational
Shotgun Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
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Past Incidents
Sep 21, 2020

No incidents reported today.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020
Upgrade - All Hosted Sites: 8.17.0.5536
Completed - The scheduled maintenance has been completed.
Sep 17, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.17.0.5536 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-17-release-notes/9961/2

Detailed Schedule
Duration: 1 h
UTC: Thursday September 17, 1200
Sep 16, 19:56 UTC
Sep 16, 2020
Service Degradation - Shotgun
Resolved - This incident has been resolved.
Sep 16, 20:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 20:04 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 16, 19:56 UTC
Investigating - We are observing a high number of failed requests to the Shotgun service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Sep 16, 19:46 UTC
Upgrade - All Hosted Sites: 8.17.0.5517
Completed - The scheduled maintenance has been completed.
Sep 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.17.0.5517 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-17-release-notes/9961

Detailed Schedule
Duration: 1 h
UTC: Thursday September 16, 1200
Sep 15, 19:39 UTC
Sep 15, 2020
Upgrade - All Hosted Sites: 8.16.0.5484
Completed - The scheduled maintenance has been completed.
Sep 15, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.16.0.5484 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-16-release-notes/9649/14

Detailed Schedule
Duration: 1 h
UTC: Tuesday September 15, 1200
Sep 14, 19:57 UTC
Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020
Upgrade - All Hosted Sites: 8.16.0.5384
Completed - The scheduled maintenance has been completed.
Sep 8, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.16.0.5384 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-16-release-notes/9649/12

Detailed Schedule
Duration: 1 h
UTC: Tuesday September 8, 1200
Sep 4, 19:54 UTC
Sep 7, 2020

No incidents reported.

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