All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
CDN ? Operational
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Shotgun Trials ? Operational
Shotgun Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Past Incidents
Oct 18, 2019

No incidents reported today.

Oct 17, 2019
Completed - The scheduled maintenance has been completed.
Oct 17, 12:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.6.0.2609 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360035449674-8-6-Release-Notes#8_6_0_2609

Detailed Schedule
Duration: 1 h
UTC: Thursday, October 17th, 1200
Oct 16, 20:18 UTC
Oct 16, 2019
Completed - The scheduled maintenance has been completed.
Oct 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.6.0.2593 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360035449674-8-6-Release-Notes#8_6_0_2593

Detailed Schedule
Duration: 1 h
UTC: Wednesday Oct 16th, 1200
Oct 15, 20:15 UTC
Oct 15, 2019

No incidents reported.

Oct 14, 2019
Completed - The scheduled maintenance has been completed.
Oct 14, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 11:00 UTC
Scheduled - We will be deploying Shotgun 8.6.0.2586 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360035449674-8-6-Release-Notes#8_6_0_2586


Detailed Schedule
Duration: 1 h
UTC Monday Oct 14th, 1100
AET Monday Oct 14th, 2200
JST Monday Oct 14th, 2000
CST Monday Oct 14th, 1900
IST Monday Oct 14th, 1630
BST Monday Oct 14th, 1200
EDT Monday Oct 14th, 0700
PDT Monday Oct 14th, 0400
Oct 11, 19:23 UTC
Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019
Completed - The scheduled maintenance has been completed.
Oct 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 11:00 UTC
Scheduled - We will be deploying Shotgun 8.6.0.2556 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360035449674-8-6-Release-Notes#8_6_0_2556


Detailed Schedule
Duration: 1 h
UTC Thursday Oct 10th, 1100
AET Thursday Oct 10th, 2200
JST Thursday Oct 10th, 2000
CST Thursday Oct 10th, 1900
IST Thursday Oct 10th, 1630
BST Thursday Oct 10th, 1200
EDT Thursday Oct 10th, 0700
PDT Thursday Oct 10th, 0400
Oct 9, 19:55 UTC
Oct 9, 2019
Resolved - This incident has been resolved.
Oct 9, 16:36 UTC
Monitoring - The legacy transcoding service is back online. We are are now re queuing waiting jobs.
Oct 9, 15:35 UTC
Identified - We have identify a database issue affecting the legacy transcoding service. We are currently deploying a fix.
Oct 9, 15:31 UTC
Investigating - The Legacy Shotgun Transcoding service is currently degraded. Users may experience longer than usual transcode times. We are currently investigating this issue. The current waiting time for transcoding jobs is 50 minutes.
Oct 9, 15:06 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 07:00 UTC
Scheduled - We will be deploying Shotgun 8.6.0.2549 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360035449674-8-6-Release-Notes#8_6_0_2549

Detailed Schedule
Duration: 1h
UTC Wednesday Oct 9th, 1100
AET Wednesday Oct 9th, 2200
JST Wednesday Oct 9th, 2000
CST Wednesday Oct 9th, 1900
IST Wednesday Oct 9th, 1630
BST Wednesday Oct 9th, 1200
EDT Wednesday Oct 9th, 0700
PDT Wednesday Oct 9th, 0400
Oct 8, 19:50 UTC
Oct 8, 2019
Completed - The scheduled maintenance has been completed.
Oct 8, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 11:00 UTC
Scheduled - We will be deploying Shotgun 8.6.0.2530 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360035449674-8-6-Release-Notes#8_6_0_2530


Detailed Schedule
Duration: 1 h
UTC Tuesday Oct 8th, 1100
AET Tuesday Oct 8th, 2200
JST Tuesday Oct 8th, 2000
CST Tuesday Oct 8th, 1900
IST Tuesday Oct 8th, 1630
BST Tuesday Oct 8th, 1200
EDT Tuesday Oct 8th, 0700
PDT Tuesday Oct 8th, 0400
Oct 7, 19:17 UTC
Oct 7, 2019
Completed - The scheduled maintenance has been completed.
Oct 7, 12:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.6.0.2519 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information: https://support.shotgunsoftware.com/hc/en-us/articles/360035449674-8-6-Release-Notes#8_6_0_2519


Detailed Schedule
Duration: 1 h
UTC Monday Oct 7th, 1200
AET Monday Oct 7th, 2300
JST Monday Oct 7th, 2100
CST Monday Oct 7th, 2000
IST Monday Oct 7th, 1730
BST Monday Oct 7th, 1300
EDT Monday Oct 7th, 0800
PDT Monday Oct 7th, 0500
Oct 7, 00:50 UTC
Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.