We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.
Resolved -
This incident has been resolved.
Jan 21, 20:13 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 21, 19:45 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 21, 16:52 UTC
Investigating -
The Shotgun Transcoding service is currently degraded. Users may experience longer than usual transcode times. We are currently investigating this issue.
Jan 21, 16:40 UTC
Resolved -
This incident has been resolved.
Jan 21, 10:46 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 21, 10:19 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 21, 10:12 UTC
Investigating -
We are observing a high number of failed requests to the Shotgun service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Jan 21, 08:41 UTC
Resolved -
This incident has been resolved.
Jan 16, 01:33 UTC
Update -
We are continuing to work on a fix for this issue.
Jan 16, 00:31 UTC
Update -
The cause of the problem has been identified and we're working on a fix. In the meantime delayed webhook events are being sent out, however a very small percentage of events may be lost.
Jan 15, 23:13 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jan 15, 22:06 UTC
Update -
We are continuing to investigate this issue.
Jan 15, 21:33 UTC
Investigating -
Some webhook deliveries are currently stalled. We're investigating the issue.
Email notifications are fully functional, and there are no delays there.
Jan 15, 20:48 UTC