Shotgun Software Status

All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun Operational

Transcoding Service Operational

CDN Operational

Notification Service Operational

Account Center Operational

Help Center Operational

Public Website Operational

Shotgun Trials Operational

Shotgun Community Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Shotgun Avg Response Time

Fetching

Shotgun Avg API Response Time

Fetching

Past Incidents

Oct 28, 2020

No incidents reported today.

Oct 27, 2020

Upgrade - All Hosted Sites: 8.18.0.6069

Completed - The scheduled maintenance has been completed.
Oct 27, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 12:00 UTC

Scheduled - We will be deploying Shotgun 8.18.0.6069 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-18-release-notes/10279/6

Detailed Schedule
Duration: 1 h
UTC: Tuesday October 27, 1200
Oct 26, 20:25 UTC

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

Upgrade - All Hosted Sites: 8.18.0.6023

Completed - The scheduled maintenance has been completed.
Oct 22, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 12:00 UTC

Scheduled - We will be deploying Shotgun 8.18.0.6023 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-18-release-notes/10279/3

Detailed Schedule
Duration: 1 h
UTC: Thursday October 22, 1200
Oct 21, 21:01 UTC

Oct 21, 2020

No incidents reported.

Oct 20, 2020

Upgrade - All Hosted Sites: 8.18.0.5991

Completed - The scheduled maintenance has been completed.
Oct 20, 15:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 14:00 UTC

Scheduled - We will be deploying Shotgun 8.18.0.5991 to all hosted sites. There will be a very minimal downtime (typically less than 1 second), and users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-18-release-notes/10279

Detailed Schedule
Duration: 1 h
UTC: Tuesday October 20, 1400
Oct 19, 23:22 UTC

Maintenance - Account Center

Completed - The scheduled maintenance has been completed.
Oct 20, 14:40 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 14:30 UTC

Scheduled - We will be updating the Shotgun Account Center. https://account.shotgunsoftware.com will be temporarily unavailable. Shotgun trial requests will be delayed until the end of the maintenance.
Oct 20, 13:28 UTC

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

Upgrade - All Hosted Sites: 8.17.0.5916

Completed - The scheduled maintenance has been completed.
Oct 15, 13:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 12:00 UTC

Scheduled - We will be deploying Shotgun 8.17.0.5916 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-17-release-notes/9961/18

Detailed Schedule
Duration: 1 h
UTC: Thursday October 15, 1200
Oct 14, 22:39 UTC

Oct 14, 2020

No incidents reported.