All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
CDN ? Operational
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Shotgun Trials ? Operational
Shotgun Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be deploying Shotgun 8.7.0.2817 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360036416993-8-7-Release-Notes#8_7_0_2817

Detailed Schedule
Duration: 0.5 h
UTC: Tuesday, November 12, 1300
Posted on Nov 11, 20:36 UTC
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Past Incidents
Nov 12, 2019

No incidents reported today.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019
Completed - The scheduled maintenance has been completed.
Nov 7, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 13:00 UTC
Scheduled - We will be deploying Shotgun 8.7.0.2793 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360036416993-8-7-Release-Notes#8_7_0_2793

Detailed Schedule
Duration: 1 h
UTC: Thursday, November 7, 1300
Nov 6, 20:59 UTC
Nov 6, 2019

No incidents reported.

Nov 5, 2019
Completed - The scheduled maintenance has been completed.
Nov 5, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 13:01 UTC
Scheduled - We will be deploying Shotgun 8.7.0.2772 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360036416993-8-7-Release-Notes#8_7_0_2772

Detailed Schedule
Duration: 1 h
UTC: Tuesday, November 5, 1300
Nov 4, 20:55 UTC
Nov 4, 2019
Resolved - This incident has been resolved.
Nov 4, 22:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 20:58 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 4, 20:31 UTC
Investigating - The Legacy Shotgun Transcoding service is currently degraded. Users may experience longer than usual transcode times. We are currently investigating this issue.
Nov 4, 19:58 UTC
Nov 3, 2019

No incidents reported.

Nov 2, 2019

No incidents reported.

Nov 1, 2019

No incidents reported.

Oct 31, 2019
Completed - The scheduled maintenance has been completed.
Oct 31, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.7.0.2730 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360036416993-8-7-Release-Notes#8_7_0_2730

Detailed Schedule
Duration: 1 h
UTC: Thursday, Oct 31, 1200
Oct 30, 20:00 UTC
Oct 30, 2019

No incidents reported.

Oct 29, 2019
Completed - The scheduled maintenance has been completed.
Oct 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.7.0.2711 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360036416993-8-7-Release-Notes#8_7_0_2711

Detailed Schedule
Duration: 1 h
UTC: Tuesday, Oct 29, 1200
Oct 28, 19:39 UTC