All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Uptime over the past 90 days. View historical uptime.
Shotgun   ? Operational
Transcoding Service   ? Operational
CDN   ? Operational
90 days ago
100.0 % uptime
Today
Notification Service   ? Operational
Account Center   ? Operational
Help Center   ? Operational
Public Website   ? Operational
Shotgun Trials   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
No Downtime - Data Center Maintenance Window Oct 17, 03:00-11:00 UTC
Power maintenance is planned for our data center. No impact to Shotgun is expected.

Detailed Schedule
Duration: 8 hours
Downtime: n/a
UTC Wednesday October 17th, 0300
AEDT Wednesday October 17th, 1400
JST Wednesday October 17th, 1200
CDT Tuesday October 16th, 2200
IST Wednesday October 17th, 0830
BST Wednesday October 17th, 0400
EDT Tuesday October 16th, 2300
PDT Tuesday October 16th, 2000
Posted on Oct 12, 16:23 UTC
System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Help Center Uptime
Fetching
Public Website Uptime
Fetching
Account Center Uptime
Fetching
Past Incidents
Oct 15, 2018

No incidents reported today.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018
Maintenance - Account Center
Completed - The scheduled maintenance has been completed.
Oct 12, 13:58 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 12, 13:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 13:45 UTC
Scheduled - We will be updating the Shotgun Account Center. https://account.shotgunsoftware.com will be temporarily unavailable.
Oct 12, 13:43 UTC
Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018
Upgrade - All Hosted Sites: 7.12.0.0 – Possible short downtime (1 minute or less)
Completed - The scheduled maintenance has been completed. Users will need to log back into their Shotgun account. Release notes are available here: https://support.shotgunsoftware.com/hc/en-us/articles/360009812193
Oct 9, 16:24 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 10:01 UTC
Scheduled - We will be deploying Shotgun 7.12.0.0 to all hosted sites. A possible downtime is expected (1 minute or less). Users will need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://support.shotgunsoftware.com/hc/en-us/articles/360009812193

Detailed Schedule
Duration: 6 h
UTC Tuesday Oct 9th, 1000
AEST Tuesday Oct 9th, 2100
JST Tuesday Oct 9th, 1900
CST Tuesday Oct 9th, 1800
IST Tuesday Oct 9th, 1530
BST Tuesday Oct 9th, 1100
EDT Tuesday Oct 9th, 0600
PDT Tuesday Oct 9th, 0300
Oct 8, 16:41 UTC
Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018
Service Degradation - Shotgun
Resolved - This incident has been resolved.
Oct 4, 20:36 UTC
Monitoring - Shotgun has quickly self recovered. We are monitoring the situation.
Oct 4, 17:23 UTC
Investigating - We are observing a number of failed requests to the Shotgun service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Oct 4, 17:21 UTC
Oct 3, 2018

No incidents reported.

Oct 2, 2018

No incidents reported.

Oct 1, 2018

No incidents reported.

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