All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
CDN ? Operational
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Shotgun Trials ? Operational
Shotgun Community ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Past Incidents
Jul 10, 2020

No incidents reported today.

Jul 9, 2020
Upgrade - All Hosted Sites: 8.14.0.4813
Completed - The scheduled maintenance has been completed.
Jul 9, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 12:01 UTC
Scheduled - We will be deploying Shotgun 8.14.0.4813 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-14-release-notes/9027/10

Detailed Schedule
Duration: 0.5 h
UTC: Thursday July 9, 1200
Jul 8, 19:40 UTC
Jul 8, 2020

No incidents reported.

Jul 7, 2020
Upgrade - All Hosted Sites: 8.14.0.4777
Completed - The scheduled maintenance has been completed.
Jul 7, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.14.0.4777 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-14-release-notes/9027/8

Detailed Schedule
Duration: 0.5 h
UTC: Tuesday July 7, 1200
Jul 6, 20:23 UTC
Jul 6, 2020
Maintenance - Account Center
Completed - The scheduled maintenance has been completed.
Jul 6, 17:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 17:01 UTC
Scheduled - We will be updating the Shotgun Account Center. https://account.shotgunsoftware.com will be temporarily unavailable. Shotgun trial requests will be delayed until the end of the maintenance.
Jul 6, 16:47 UTC
Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020
Upgrade - All Hosted Sites: 8.14.0.4759
Completed - The scheduled maintenance has been completed.
Jul 3, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.14.0.4759 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-14-release-notes/9027/6

Detailed Schedule
Duration: 0.5 h
UTC: Friday July 3, 1200
Jul 2, 22:50 UTC
Jul 2, 2020
Service Degradation - Shotgun
Resolved - This incident has been resolved.
Jul 2, 20:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 18:47 UTC
Investigating - We are observing a high number of failed requests to the Shotgun service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Jul 2, 18:09 UTC
Upgrade - All Hosted Sites: 8.14.0.4752
Completed - The scheduled maintenance has been completed.
Jul 2, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 12:01 UTC
Scheduled - We will be deploying Shotgun 8.14.0.4752 to all hosted sites. No downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-14-release-notes/9027/5

Detailed Schedule
Duration: 0.5 h
UTC: Thursday July 2, 1200
Jul 1, 19:22 UTC
Jul 1, 2020

No incidents reported.

Jun 30, 2020
Upgrade - All Hosted Sites: 8.14.0.4729
Completed - The scheduled maintenance has been completed.
Jun 30, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 12:00 UTC
Scheduled - We will be deploying Shotgun 8.14.0.4729 to all hosted sites. For sites that are already on Shotgun 8.14, no downtime is expected, but users may need to log back into their Shotgun account.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-14-release-notes/9027/3

Detailed Schedule
Duration: 1 h
UTC: Tuesday June 30, 1200
Jun 29, 19:58 UTC
Jun 29, 2020
Upgrade - All Hosted Sites: 8.14.0.4706
Completed - The scheduled maintenance has been completed.
Jun 29, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 12:01 UTC
Scheduled - We will be deploying Shotgun 8.14.0.4706 to all hosted sites. There will be a minimal downtime (a few seconds) and users may need to log back into the Shotgun site.

Please see the Release Notes for further information:
https://community.shotgunsoftware.com/t/8-14-release-notes/9027

Detailed Schedule
Duration: 2 h
UTC: Monday June 29, 1200
Jun 26, 21:44 UTC
Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020

No incidents reported.

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