A fix has been implemented and we are monitoring the results.
Posted Apr 28, 2021 - 14:06 UTC
Identified
We identified that only very few media transcode jobs are affected by the issue. We are working on a fix.
Posted Apr 28, 2021 - 13:33 UTC
Investigating
The Shotgun Transcoding service is currently degraded. Users may experience longer than usual transcode times. We are currently investigating this issue.