Degraded transcoding performance
Incident Report for Flow Production Tracking
Resolved
This incident has been resolved.
Posted Aug 07, 2018 - 17:40 UTC
Identified
The issue was cause by a unusual amount of jobs submitted in a short period of time. The transcoding service is chewing them fast and the service should recover soon.
Posted Aug 07, 2018 - 17:10 UTC
Investigating
The Shotgun Transcoding service is currently degraded. Only clients still using an old version of the Shotgun Python API are affected. Users may experience longer than usual transcode times.
Posted Aug 07, 2018 - 17:05 UTC
This incident affected: Transcoding Service.