All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Transcoder Avg. Response Time
Fetching
Shotgun Uptime ?
Fetching
Account Center Uptime
Fetching
Help Center Uptime ?
Fetching
Public Website Uptime ?
Fetching
Past Incidents
Jan 24, 2017

No incidents reported today.

Jan 23, 2017

No incidents reported.

Jan 22, 2017

No incidents reported.

Jan 21, 2017
Resolved - This incident has been resolved.
Jan 21, 19:41 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 18:30 UTC
Investigating - An unusual amount of jobs is causing delay in the transcoding service. We are investigating.
Jan 21, 18:20 UTC
Jan 20, 2017

No incidents reported.

Jan 19, 2017

No incidents reported.

Jan 18, 2017
Resolved - The deployment is now completed. Thanks.
Jan 18, 17:45 UTC
Monitoring - The Shotgun 7.0.9.0 is still ongoing for some sites. We`re expecting the deployment to be completed in an hour. Thanks.
Jan 18, 16:17 UTC
Completed - The scheduled maintenance has been completed.
Jan 18, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 11:00 UTC
Scheduled - We will be deploying Shotgun 7.0.9.0 on all hosted sites. No downtime is expected.

Release notes
Available here: https://support.shotgunsoftware.com/hc/en-us/articles/220062367#7_0_9_0

Detailed Schedule
Duration: 5h
UTC Wednesday January 18th, 1100
AEST Wednesday January 18th, 1000
JST Wednesday January 18th, 2000
CST Wednesday January 18th, 1900
IST Wednesday January 18th, 1630
BST Wednesday January 18th, 1100
EDT Wednesday January 18th, 0600
PDT Wednesday January 18th, 0300
Jan 17, 23:20 UTC
Jan 17, 2017

No incidents reported.

Jan 16, 2017

No incidents reported.

Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017
Completed - The scheduled maintenance has been completed.
Jan 11, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 21:00 UTC
Scheduled - We will be deploying Shotgun 7.0.8.1 on all hosted sites. No downtime is expected.

Release notes
Available here: https://support.shotgunsoftware.com/hc/en-us/articles/220062367-7-0-Release-Notes#7_0_8_1

Detailed Schedule
Duration: 1 h
Jan 11, 20:43 UTC
Completed - The scheduled maintenance has been completed.
Jan 11, 15:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 14:45 UTC
Scheduled - We will upgrade some infrastructure software components. There should be no downtime during the maintenance, but some requests may punctually fail. Free trials will be created when the maintenance will be completed.
Jan 11, 14:44 UTC
Jan 10, 2017
Completed - The scheduled maintenance has been completed.
Jan 10, 14:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 11:00 UTC
Scheduled - We will be deploying Shotgun 7.0.8.0 on all hosted sites. No downtime is expected.

Release notes
Available here: https://support.shotgunsoftware.com/hc/en-us/articles/220062367#7_0_8_0

Detailed Schedule
Duration: 5h
UTC Tuesday January 10th, 1100
AEST Tuesday January 10th, 1000
JST Tuesday January 10th, 2000
CST Tuesday January 10th, 1900
IST Tuesday January 10th, 1630
BST Tuesday January 10th, 1100
EDT Tuesday January 10th, 0600
PDT Tuesday January 10th, 0300
Jan 9, 21:24 UTC