All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
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Transcoder Avg. Response Time
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Shotgun Uptime ?
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Account Center Uptime
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Help Center Uptime ?
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Public Website Uptime ?
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Past Incidents
Feb 24, 2017

No incidents reported today.

Feb 23, 2017
Completed - The scheduled maintenance has been completed.
Feb 23, 13:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 11:01 UTC
Scheduled - We will complete Shotgun 7.0.12.0 update on all the remaining hosted sites. A 2 minutes downtime is possible on some sites.

Release notes
Available here: https://support.shotgunsoftware.com/hc/en-us/articles/220062367#7_0_12_0

Detailed Schedule
Duration: 5h
UTC Thursday February 23th, 1100
AEST Thursday February 23th, 2200
JST Thursday February 23th, 2000
CST Thursday February 23th, 1900
IST Thursday February 23th, 1630
BST Thursday February 23th, 1100
EDT Thursday February 23th, 0600
PDT Thursday February 23th, 0300
Feb 22, 21:51 UTC
Feb 22, 2017
Completed - 7.0.12.0 was deployed on approximately 60% of our sites today. We will complete the deployment tomorrow. Thanks!
Feb 22, 21:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 11:00 UTC
Scheduled - We will be deploying Shotgun 7.0.12.0 on all hosted sites. No downtime is expected.

Release notes
Available here: https://support.shotgunsoftware.com/hc/en-us/articles/220062367#7_0_12_0

Detailed Schedule
Duration: 5h
UTC Wednesday February 22th, 1100
AEST Wednesday February 22th, 2200
JST Wednesday February 22th, 2000
CST Wednesday February 22th, 1900
IST Wednesday February 22th, 1630
BST Wednesday February 22th, 1100
EDT Wednesday February 22th, 0600
PDT Wednesday February 22th, 0300
Feb 21, 21:41 UTC
Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Completed - The scheduled maintenance has been completed.
Feb 17, 14:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 14:00 UTC
Scheduled - We will upgrade some infrastructure software components. There should be no downtime during the maintenance, but some requests may punctually fail. Free trials will be created when the maintenance will be completed.
Feb 17, 13:56 UTC
Feb 16, 2017

No incidents reported.

Feb 15, 2017

No incidents reported.

Feb 14, 2017
Completed - Additional S3 end-points are now active for all hosted sites.
Feb 14, 16:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 14:00 UTC
Scheduled - On Tuesday, February 14th, we will be enabling additional S3 end-points for all hosted sites. The activation of this service should be transparent, but could prevent you from accessing media if your studio has strict internet restriction policies in place.

See the S3 Transfer Acceleration Activation post on Shotgun Support for more details:
https://support.shotgunsoftware.com/hc/en-us/articles/115000029913-S3-Transfer-Acceleration-Activation

Please reach out to Shotgun Support with any additional questions.
Feb 3, 18:12 UTC
Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.

Feb 10, 2017

No incidents reported.