All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Transcoder Avg. Response Time
Fetching
Shotgun Uptime ?
Fetching
Account Center Uptime
Fetching
Help Center Uptime ?
Fetching
Public Website Uptime ?
Fetching
Past Incidents
Jun 24, 2017

No incidents reported today.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017
Completed - The scheduled maintenance has been completed.
Jun 20, 13:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 10:00 UTC
Scheduled - We will be deploying Shotgun 7.2.2.0 on all hosted sites. No downtime is expected.

Release notes
Available here: https://support.shotgunsoftware.com/hc/en-us/articles/115000177954#7_2_2_0

Detailed Schedule
Duration: 3h
UTC Tuesday June 20th, 1000
AEST Tuesday June 20th, 2000
JST Tuesday June 20th, 1900
CST Tuesday June 20th, 1800
IST Tuesday June 20th, 1530
BST Tuesday June 20th, 1100
EDT Tuesday June 20th, 0600
PDT Tuesday June 20th, 0300
Jun 19, 20:03 UTC
Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017
Resolved - This incident has been resolved.
Jun 15, 20:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 15, 20:28 UTC
Investigating - We have observed a degradation in transcoding performance for jobs submitted via the api. The current waiting time is around 5 min. We are currently investigating.
Jun 15, 20:14 UTC
Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.

Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.