All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun   ? Operational
Transcoding Service   ? Operational
Notification Service   ? Operational
Account Center   ? Operational
Help Center   ? Operational
Public Website   ? Operational
Shotgun Trials   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
All Hosted Sites: 7.6.3.0 Upgrade Jan 23, 11:00-14:00 UTC
We will be deploying Shotgun 7.6.3.0 on all hosted sites. No downtime is expected.

Release notes
Available here: https://support.shotgunsoftware.com/hc/en-us/articles/115004318654#7_6_3_0

Detailed Schedule
Duration: 3 h
UTC Tuesday Jan 23rd, 1100
AEST Tuesday Jan 23rd, 2200
JST Tuesday Jan 23rd, 2000
CST Tuesday Jan 23rd, 1900
IST Tuesday Jan 23rd, 1630
BST Tuesday Jan 23rd, 1100
EDT Tuesday Jan 23rd, 0600
PDT Tuesday Jan 23rd, 0300
Posted on Jan 22, 21:07 UTC
System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Transcoder Avg. Response Time
Fetching
Shotgun Uptime ?
Fetching
Account Center Uptime
Fetching
Help Center Uptime
Fetching
Past Incidents
Jan 22, 2018

No incidents reported today.

Jan 21, 2018
Completed - The scheduled maintenance has been completed.
Jan 21, 15:40 UTC
Verifying - All sites are back online
Jan 21, 15:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 15:00 UTC
Scheduled - We have some maintenance to perform on our database servers. All hosted sites will be in maintenance mode during the operation. This operation is mandatory for all sites.

Detailed Schedule
Duration: 30 minutes
Downtime: 5-10 minutes
UTC Sunday January 21th, 1500
AEDT Monday January 22th, 0200
JST Sunday January 22th, 0000
EST Sunday January 21th, 1000
PST Sunday January 21th, 0700
Jan 16, 20:57 UTC
Jan 20, 2018

No incidents reported.

Jan 19, 2018

No incidents reported.

Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018
Completed - The scheduled maintenance has been completed.
Jan 16, 16:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 14:01 UTC
Scheduled - We will upgrade some infrastructure software components. There should be no downtime during the maintenance, but some requests may punctually fail. Free trials will be created when the maintenance will be completed.
Jan 16, 13:54 UTC
Completed - The scheduled maintenance has been completed.
Jan 16, 13:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 11:00 UTC
Scheduled - We will be deploying Shotgun 7.6.2.0 on all hosted sites. No downtime is expected.

Release notes
Available here: https://support.shotgunsoftware.com/hc/en-us/articles/115004318654-7-6-Release-Notes#7_6_2_0

Detailed Schedule
Duration: 3 h
UTC Tuesday Jan 16th, 1100
AEST Tuesday Jan 16th, 2200
JST Tuesday Jan 16th, 2000
CST Tuesday Jan 16th, 1900
IST Tuesday Jan 16th, 1630
BST Tuesday Jan 16th, 1100
EDT Tuesday Jan 16th, 0600
PDT Tuesday Jan 16th, 0300
Jan 15, 18:58 UTC
Jan 15, 2018
Completed - The scheduled maintenance has been completed.
Jan 15, 18:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 15:48 UTC
Scheduled - We will upgrade some infrastructure software components. There should be no downtime during the maintenance, but some requests may punctually fail. Free trials will be created when the maintenance will be completed.
Jan 15, 15:48 UTC
Jan 14, 2018
Completed - The scheduled maintenance has been completed.
Jan 14, 15:37 UTC
Update - Some delay to start the maintenance, it will only start in 30 minutes.
Jan 14, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 14:00 UTC
Scheduled - We have some maintenance to perform on our database servers. All hosted sites will be in maintenance mode during the operation. This operation is mandatory for all sites.

Detailed Schedule
Duration: 30 minutes
Downtime: 5-10 minutes
UTC Sunday January 14th, 1400
AEDT Monday January 15th, 0100
JST Sunday January 14th, 2300
CST Sunday January 14th, 2200
IST Sunday January 14th, 1930
GMT Sunday January 14th, 1400
EST Sunday January 14th, 1000
PST Sunday January 14th, 0700
Jan 11, 19:24 UTC
Jan 13, 2018

No incidents reported.

Jan 12, 2018
Completed - The scheduled maintenance has been completed.
Jan 12, 14:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 14:09 UTC
Scheduled - We will upgrade some infrastructure software components. There should be no downtime during the maintenance, but some requests may punctually fail. Free trials will be created when the maintenance will be completed.
Jan 12, 14:09 UTC
Jan 11, 2018

No incidents reported.

Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018

No incidents reported.