We are actively monitoring all of our ShotGrid services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.
Resolved -
This incident has been resolved.
Mar 18, 17:08 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 18, 16:58 UTC
Identified -
The issue has been identified and a fix is being implemented.
Mar 18, 16:07 UTC
Investigating -
We are observing a number of failed requests to the ShotGrid service which may impact activating users for some clients. This issue is under investigation.
Mar 18, 15:26 UTC
Resolved -
This incident has been resolved.
Mar 18, 17:05 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 18, 16:46 UTC
Update -
We are continuing to work on a fix for this issue.
Mar 18, 16:05 UTC
Identified -
We have identified an issue whereby some customers are unable to launch DCCs from within ShotGrid. A fix is being implemented.
Mar 18, 14:27 UTC
Investigating -
We are observing a high number of failed requests to the ShotGrid service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Mar 18, 13:55 UTC
Resolved -
This incident has been resolved.
Mar 14, 21:33 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 14, 20:29 UTC
Update -
We are continuing to implement a fix for ShotGrid Client Review Site.
Mar 14, 18:53 UTC
Update -
Users are currently unable to login to the ShotGrid Client Review Site. A fix is being implemented.
Mar 14, 17:32 UTC
Identified -
The issue has been identified and a fix is being implemented.
Mar 14, 17:19 UTC
Investigating -
We are observing a high number of failed requests to the ShotGrid service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Mar 14, 16:56 UTC
Completed -
The scheduled maintenance has been completed.
Mar 10, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 13:00 UTC
Scheduled -
We will upgrade the email notification and webhooks infrastructure. No downtime is expected but some email notifications and webhooks deliveries may be delayed during the maintenance window.
Mar 7, 15:59 UTC
Resolved -
This incident has been resolved.
Mar 7, 08:00 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 7, 07:56 UTC
Update -
We are continuing to investigate this issue.
Mar 7, 06:21 UTC
Investigating -
We are observing a high number of failed requests to the ShotGrid service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Mar 7, 05:08 UTC
Resolved -
This incident has been resolved.
Mar 5, 07:38 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 5, 07:37 UTC
Identified -
The issue has been identified and a fix is being implemented.
Mar 5, 07:35 UTC
Investigating -
We are observing a high number of failed requests to the ShotGrid service which may impact site availability for some clients. Email notifications may also be delayed. This issue is under investigation.
Mar 5, 06:14 UTC