All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We have some maintenance to perform on our database servers. All hosted sites will be in maintenance mode during the operation.

Detailed Schedule
Duration: 30 minutes, 15 minutes downtime.
UTC Saturday October 1st, 1300
AEST Saturday October 1st, 2300
JST Saturday October 1st, 2200
CST Saturday October 1st, 2100
IST Saturday October 1st, 1830
BST Saturday October 1st, 1400
EDT Saturday October 1st, 0900
PDT Saturday October 1st, 0600
Posted on Sep 22, 16:50 UTC
System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Transcoder Avg. Response Time
Fetching
Shotgun Uptime ?
Fetching
Account Center Uptime
Fetching
Help Center Uptime ?
Fetching
Public Website Uptime ?
Fetching
Past Incidents
Sep 29, 2016

No incidents reported today.

Sep 28, 2016

No incidents reported.

Sep 27, 2016

No incidents reported.

Sep 26, 2016

No incidents reported.

Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

No incidents reported.

Sep 20, 2016
Completed - The scheduled maintenance has been completed.
Sep 20, 14:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 10:00 UTC
Scheduled - We will be deploying Shotgun 7.0.2.0 on all hosted sites.

Release notes
Available here: https://support.shotgunsoftware.com/hc/en-us/articles/220062367-7-0-Release-Notes#7_0_2_0

Detailed Schedule
Duration: 4h
UTC Tuesday September 20th, 1000
AEST Tuesday September 20th, 2000
JST Tuesday September 20th, 1900
CST Tuesday September 20th, 1800
IST Tuesday September 20th, 1530
BST Tuesday September 20th, 1100
EDT Tuesday September 20th, 0600
PDT Tuesday September 20th, 0300
Sep 19, 18:18 UTC
Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016
Completed - Maintenance has been completed successfully. Thank you for your cooperation.
Sep 15, 02:25 UTC
Verifying - Configuration changes applied and server restarted. Everything seems in order, we are monitoring.
Sep 15, 02:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 02:00 UTC
Scheduled - Following the database server failure we had on Saturday, we need to apply some configuration changes to the new database master. The change will improve the off-site backup frequency for that server, but requires a database restart. We are opening a 15 minute maintenance window, but we expect the actual downtime to be much shorter. Only the sites on that database server will be impacted.

We are sorry for the last minute notice, but we are taking your data seriously and we want to put this change in place as soon as possible.

Detailed Schedule
Duration: 15 minutes, 5 minutes downtime expected

NZST Thursday September 15th, 1400
AEST Thursday September 15th, 1200
JST Thursday September 15th, 1100
CST Thursday September 15th, 1000
IST Thursday September 15th, 0730
BST Thursday September 15th, 0300
EDT Wednesday September 14th, 2200
PDT Wednesday September 14th, 1900
Sep 14, 21:29 UTC