All Systems Operational

About This Site

We are actively monitoring all of our Shotgun services to help deliver the best possible service to you. This page is a dedicated place for you to find any scheduled or unscheduled events, as well as performance and uptime graphs.

Shotgun ? Operational
Transcoding Service ? Operational
Notification Service ? Operational
Account Center ? Operational
Help Center ? Operational
Public Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Shotgun Avg Response Time ?
Fetching
Shotgun Avg API Response Time ?
Fetching
Transcoder Avg. Response Time
Fetching
Shotgun Uptime ?
Fetching
Account Center Uptime
Fetching
Help Center Uptime ?
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Public Website Uptime ?
Fetching
Past Incidents
Dec 8, 2016

No incidents reported today.

Dec 7, 2016

No incidents reported.

Dec 6, 2016
Completed - The scheduled maintenance has been completed.
Dec 6, 14:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 11:00 UTC
Scheduled - We will be deploying Shotgun 7.0.6.0 on all hosted sites.

Release notes
Available here: https://support.shotgunsoftware.com/hc/en-us/articles/220062367-7-0-Release-Notes#7_0_6_0

Detailed Schedule
Duration: 4h
UTC Tuesday December 6th, 1100
AEST Tuesday December 6th, 2200
JST Tuesday December 6th, 2000
CST Tuesday December 6th, 1900
IST Tuesday December 6th, 1630
BST Tuesday December 6th, 1100
EDT Tuesday December 6th, 0600
PDT Tuesday December 6th, 0300
Dec 5, 21:12 UTC
Dec 5, 2016

No incidents reported.

Dec 4, 2016
Completed - The scheduled maintenance has been completed.
Dec 4, 15:52 UTC
Update - The downtime window is over. Sites are back up and all services are operational.
Dec 4, 14:22 UTC
Update - We are starting the downtime window. Sites are currently unavailable.
Dec 4, 14:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 14:00 UTC
Scheduled - Periodic maintenance will be performed on our database servers. All hosted sites will be affected with a 10 minutes downtime during the 1h maintenance window.

Detailed Schedule
Duration: 1h
UTC Sunday December 4th, 1400
AEST Sunday December 5th, 0100
JST Sunday December 4th, 2300
CST Sunday December 4th, 2200
IST Sunday December 4th, 1930
BST Sunday December 4th, 1400
EDT Sunday December 4th, 0900
PDT Sunday December 4th, 0600
Nov 29, 13:10 UTC
Dec 3, 2016

No incidents reported.

Dec 2, 2016

No incidents reported.

Dec 1, 2016
Resolved - This incident has been resolved.
Dec 1, 20:48 UTC
Monitoring - The transcoding service is receiving more transcoding request than usual. Time to transcode is higher than usual, currently averaging 10 minutes.
Dec 1, 19:55 UTC
Nov 30, 2016

No incidents reported.

Nov 29, 2016
Completed - The scheduled maintenance has been completed.
Nov 29, 14:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 12:30 UTC
Scheduled - Transcoding service will be available as usual. A longer time to transcode may be experienced since we may be running with a reduced transcoding capacity periodically during the update.
Nov 29, 01:20 UTC
Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016

No incidents reported.